物流政策

DELIVERY POLICY

 WHEN WILL MY ORDER ARRIVE?

Orders are dispatched from our warehouse, and are usually delivered within 3-7 working days. There can be the occasional customs or courier delay which may affect your delivery timeframe from time to time.

You will receive an e-mail containing your tracking number once your package has been shipped. If you do not receive one, please email customercare@brax-asia.com.

We cannot send to PO BOXES, please ensure correct detail address and phone number are supplied.

 If any items in your order are out of stock at the time your order is packed, we will notify you via email and refund you for those items.

Is there anywhere you don't ship?

if you do not see your country listed in the country selector, we do not ship there. orders made to any of these addresses will be canceled.

The delivery address of your order must match the country site in which you place your order. orders made from a different country site than the delivery address will be automatically canceled.